Frequently Asked Questions

1. Do you have a show room?

Unfortunately we don’t have a showroom. The best place to view our products is on our website and via social media. Please visit the link below.

https://www.facebook.com/vpartyhire?ref=hl 

 

2. When do I pay for the hire?

A 25% deposit is required at the time of ordering. The balance is payable in full 7 days prior to your function date. If you place an order within 7 days of the function date payment is required in full at the time of booking. Payments can be made by cash or or EFT.

 

3. Do I need to pay a deposit?

Yes, a 25% deposit is required at the time of booking. Booking deposits are non refundable on cancellation.

 

4. Do I lose my deposit if I cancel my hire?

Yes, booking deposits are non refundable on cancellation. Any bookings cancelled within 7 days of the function date or on the day of the function will forfeit 100% of the hire cost and any cartage and labour applicable. This is due to the fact that we would not be able to re-hire this equipment.

 

5. How long is the hire period?

The standard hire period is for up to 3 days. If your hire is for weekend use, this would be collection or delivery on Friday & return on Monday.

 

6. Do the hire costs listed cover the hire period?

Correct, the costs listed are for hire periods of up to 3 days or weekend (as above).